Terms & Conditions

Terms & Conditions – DivyaBox

These Terms and Conditions (“Terms”) govern the use of the website www.divyabox.in (“Website”) and the purchase of products and services offered therein. By accessing, browsing, or using this Website and/or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must discontinue the use of this Website immediately.

DivyaBox reserves the right to modify or update these Terms at any time without prior notice. Continued use of the Website following such changes shall constitute acceptance of the updated Terms.

1. Eligibility

Use of this Website is permitted to individuals who are legally capable of entering into binding contracts under applicable law. If you are a minor, you may use this Website only under the supervision of a parent or legal guardian.

2. Orders and Payments

  • Orders are subject to acceptance and product availability.

  • Prices displayed on the Website are in Indian Rupees (INR/₹), unless otherwise specified.

  • DivyaBox accepts payments through Cash on Delivery (COD), Debit/Credit Cards, UPI, and Digital Wallets.

  • DivyaBox reserves the right to refuse or cancel any order at its discretion, including in cases of pricing errors, stock unavailability, or suspicious transactions.

3. Product Information

  • DivyaBox makes every effort to provide accurate descriptions, images, and details of products.

  • However, minor variations in packaging, appearance, or color may occur due to photography, lighting, or display settings.

  • Such variations shall not constitute grounds for claims against DivyaBox.

4. Shipping and Delivery

  • Products are dispatched through authorized courier and logistics partners.

  • Estimated delivery timelines are indicative and may vary depending on location, courier delays, or unforeseen circumstances.

  • DivyaBox shall not be held liable for delays caused by third-party courier providers, customs, or force majeure events.

5. Returns, Refunds, and Cancellations

  • Returns, refunds, and cancellations shall be governed by DivyaBox’s Refund & Return Policy, available on the Website.

  • Certain categories of products may not be eligible for return due to hygiene, perishability, or statutory restrictions.

  • Refunds, where applicable, shall be processed through the original mode of payment.

6. Limitation of Liability

  • DivyaBox shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of this Website, products, or services.

  • DivyaBox shall not be responsible for disruptions, errors, or failures attributable to external service providers, including but not limited to courier partners and payment gateways.

7. Prohibited Use

Users of the Website shall not:

  1. Engage in unlawful, fraudulent, or harmful activities.

  2. Infringe upon the intellectual property or proprietary rights of DivyaBox or third parties.

  3. Introduce viruses, malware, or harmful code.

  4. Interfere with the security, functionality, or performance of the Website.

8. Pricing and Modifications

  • DivyaBox reserves the right to revise prices at any time without prior notice.

  • DivyaBox may modify, suspend, or discontinue any part of the Website or its services without liability.

9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts of Hyderabad.

10. Contact Information

For queries, clarifications, or complaints, please contact:

DivyaBox
📧 Email: divyabox.help@gmail.com 
🌐 Website: www.divyabox.in

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